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How it works

The micro practice and blended coaching app uses video and messaging technology for your field teams to practice new skills at their convenience, and for managers and coaches to engage and coach one too many team members in a simple structured process. 

 

 

What if you could help your learners practice new skills back in the field, whenever it suits them?

Your managers provide their team’s with activity and deal coaching today. What if they could develop core skills competencies post-learning intervention to ensure a return on your investment in skills training?

Create & share scenarios

Create Practice Scenario
  1. Create a video title and scenario description.
  2. Record an explanatory video.
  3. Add guidance steps for your team members to prepare their recording.
  4. Select practice scenario end date
  5. Enter the evaluation criteria you want to observe.
  6. Select team members with whom you wish to share the practice scenario.

Practice, record & submit

Practice Scenario
  1. Read and review the received practice scenario.
  2. Review Coach explanatory video.
  3. Practice, record and review your video response.
  4. Submit your recording for coaching for feedback.

Review feedback & share

Evaluate Performance
  1. Coach is notified of the team members’ response.
  2. Review recording.
  3. Prepare observational feedback based on evaluation criteria.
  4. Provide feedback and evaluate performance.
  5. The participant receives appreciation and provides self-evaluation.

The role of Manager Coach

Without pretending to replace face to face coaching Mobile Practice enables a manager coach to create structured practice scenarios based on real business situations that they can share with their team to practice and record a short video response to a single positioning statement, question or objection.

Team members can practice and record their video reply anytime anywhere, they can review their own performance before sending their recording to the manager coach for review and feedback.

This leverages a key adult learning theory. The act of repetition and integration and self-evaluation embeds learning and changes attitude.

 

The manager on their side can review the response as many times as they feel necessary before providing considered feedback with the support of structured evaluation criteria.

When a team member performs a great performance the manager coach can recognise their contribution and share this great performance with the team members.

Benefits

Empower managers to engage and coach team members based on observable behaviour and enable true social learning among peers for greater team performance.

1. Ensure knowledge retention through practice.
2. Improve communications skills with real-life scenarios.
3. Empower managers to coach remote teams.