Here are some illustrations of practice scenarios by industry.
Customer meetings:
Introductions, Elevator Presentation, Discovery questions, Presentation, Objection handling, Proposal, Negotiating, Closing.
Photo by princess olanrewaju / Unsplash
University Business School
Preparation for end of year marketing degree live presentation.
**Social services:
Managing difficult conversations, Delivering sad news, answering difficult questions.
Photo by sydney Rae / Unsplash
Sports Science:
Moments of sporting contact.
Photo by Elliott Stallion / Unsplash
Government:
Election services, ballot registration and checking.
Management:
Creating Clarified Objectives, Practising objective observation, how to ask for team members perspective, Providing help with taking the monkey on your back.
Photo by Jennifer Bedoya / Unsplash
Customer services:
How do you handle specific customer situations, questions, emergency.
How do you provide the best customer service possible.
How do you demonstrate customer empathy and alignment.