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/ Practice Scenarios

Practice Scenarios by Industry

Meeting someone

Here are some illustrations of practice scenarios by industry.

Customer meetings:

Introductions, Elevator Presentation, Discovery questions, Presentation, Objection handling, Proposal, Negotiating, Closing.

A lady graduating

Photo by princess olanrewaju / Unsplash

University Business School

Preparation for end of year marketing degree live presentation.

Two people talking

Photo by rawpixel / Unsplash

**Social services:
Managing difficult conversations, Delivering sad news, answering difficult questions.


Photo by sydney Rae / Unsplash

Sports Science:

Moments of sporting contact.

Polling station

Photo by Elliott Stallion / Unsplash


Election services, ballot registration and checking.

People looking at a noticeboard

Photo by rawpixel / Unsplash


Creating Clarified Objectives, Practising objective observation, how to ask for team members perspective, Providing help with taking the monkey on your back.

Man making coffee

Photo by Jennifer Bedoya / Unsplash

Customer services:

How do you handle specific customer situations, questions, emergency.
How do you provide the best customer service possible.
How do you demonstrate customer empathy and alignment.